If you get sick, injured or don't enjoy using TrainerRoad, you can request a refund within 30 days of signing up. This is for new accounts only and does not apply to people re-subscribing after cancelling their account.
Once you cancel your account, future payments to TrainerRoad will stop. Partial month refunds are not offered. For example, if you are billed the first of every month and cancel on the 15th you will not receive a partial month refund.
You will have 30 days to refund yearly plans. There are no prorated refunds. For example, you can not get a refund mid way through your payment year.
No, promotion codes are not refundable or transferable.
You can cancel your account by visiting your Account Information page and selecting cancel account.
If there are any questions : firstname.lastname@example.org